Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"d510d63a031806e6b299f03692319e2431e45853_lout","branding":{"id":"3","key":"help","name":"Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0088b0","headerLinkHoverBGColor":"#0088b0","headerBadgeColor":"#0088b0"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"help","projectId":10103,"serviceDeskId":3,"name":"Helpdesk","description":"<p>Welcome! You can raise a request for Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"334","name":"Damage Prevention Technical Support","descriptionHtml":"","callToAction":"Damage Prevention Technical Support","introHtml":"<p>Have an issue? We are here to help.</p>","icon":10472,"iconUrl":"https://customer.support.urbint.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[12],"key":""},{"id":"41","name":"Worker Safety","descriptionHtml":"","callToAction":"Worker Safety","introHtml":"<p>Have an issue? We are here to help.</p>","icon":10702,"iconUrl":"https://customer.support.urbint.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10702","groups":[12],"key":""},{"id":"42","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://customer.support.urbint.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"233","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Have an idea? Submit it here.</p>","icon":10539,"iconUrl":"https://customer.support.urbint.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"43","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://customer.support.urbint.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[334,41]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b4972444-31a7-38f3-afb0-10f4b001d748","appLinkName":"","appLinkUrl":"","spaceKey":"HELP","spaceName":"Helpdesk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":3,"kbLinkDomainURLs":["https://customer.support.urbint.com","https://urbint.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMTkwYzBlNS1jMzgyLTQ2YzUtYWY5NC1lODVmMTk4MTA1N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMzM3MDAxNDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3OTQxMzkwNDUsIm5iZiI6MTc5NDEzNzg0NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.x7W2mWGbCikOFhCQibRL704yEpIyVnwq2uhlGNeP1Dw","targetCollection":"upload-user-collection-337001408","endpointUrl":"https://api.media.atlassian.com","clientId":"1190c0e5-c382-46c5-af94-e85f1981057b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"4572f4e0-08ba-4f36-8127-495f9be1e615","name":"Worker Safety ","categoryUrl":"https://customer.support.urbint.com/servicedesk/customer/portal/3/topic/4572f4e0-08ba-4f36-8127-495f9be1e615","lastUpdated":"1790347818167","createdAt":"1781811859198"}]},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://urbint.atlassian.net/wiki","kbLinkDomainURLs":["https://customer.support.urbint.com","https://urbint.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}